Microsoft has agreed to pay a Californian woman $10,000 (£7,500) after an automated home windows 10update left her computer unusable.
Teri Goldstein said her windows 7 computer had automatically attempted to replace itself to windows 10with out her permission.
She stated the update had made her machine volatile, leaving her not able to apply it to run herbusiness.
Microsoft said it had dropped its attraction to shop on criminal charges.
Microsoft has been aggressively pushing the present day version of its broadly used operating device,which is presently to be had as a unfastened down load for computers going for walks home windows7 and 8.
but, many humans have chosen no longer to upgrade, due to the fact they’re jogging old hardware, have software program that doesn’t run on home windows 10, are worried over the software program‘smonitoring functions, or virtually do now not want it.
In February, the company bundled windows 10 in with its protection updates and made it a “advocatedupdate“, which intended it become mechanically downloaded and mounted except blocked by using theuser.
a few human beings accused the company of trying to “trick” customers into installing the update.
The Seattle instances mentioned that Ms Goldstein’s laptop had “slowed to a crawl” after the replace, and Microsoft customer support had not constant the problem.
“I had in no way heard of home windows 10. no person ever asked me if I wanted to replace,” sheinformed the newspaper.
Teri Goldstein said her windows 7 computer had automatically attempted to replace itself to windows 10with out her permission.
She stated the update had made her machine volatile, leaving her not able to apply it to run herbusiness.
Microsoft said it had dropped its attraction to shop on criminal charges.
Microsoft has been aggressively pushing the present day version of its broadly used operating device,which is presently to be had as a unfastened down load for computers going for walks home windows7 and 8.
but, many humans have chosen no longer to upgrade, due to the fact they’re jogging old hardware, have software program that doesn’t run on home windows 10, are worried over the software program‘smonitoring functions, or virtually do now not want it.
In February, the company bundled windows 10 in with its protection updates and made it a “advocatedupdate“, which intended it become mechanically downloaded and mounted except blocked by using theuser.
a few human beings accused the company of trying to “trick” customers into installing the update.
The Seattle instances mentioned that Ms Goldstein’s laptop had “slowed to a crawl” after the replace, and Microsoft customer support had not constant the problem.
“I had in no way heard of home windows 10. no person ever asked me if I wanted to replace,” sheinformed the newspaper.
